Is Optimum having an outage right now?
No problems detected at Optimum
Posted by 27 days ago. Is there no more optimum app anymore? Trying to watch live tv on my phone but the app. Optimum Online provides subscribers with one free cable modem. Optimum internet prices for these Optimum Internet deals are as follows: $24.95 for Optimum 10, $29.95 for Optimum 20, $84.95 for Optimum 200, $119.95 for Optimum 300 and $119.95 for Optimum 400. Additional modems cost $49.95 each per month.
Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
- Optimum App for Laptop. Optimum App for Laptop is a program that allows you to watch live TV anywhere in your home. You can search the channel guide and browse TV listings by day, time or genre, schedule recordings and manage your iO DVR. You can watch sports, movies or news channels from all over the world.
- OptimumHQ: Role of the Manager in OptimumHQ (video) OptimumHQ: Guide for Managers and Supervisors. OptimumHQ: Protects You (video) OptimumHQ: Employee Dashboard (video) OptimumHQ: Contact Trace (video) OptimumHQ: Modify the Supervisor and Backup Supervisor in a New Account Request Submission.
- Replied on January 9, 2013. For Windows RT devices, you cannot install apps from anywhere but the Windows Store, I don't see an Optimum app there. Silverlight isn't compatible with Windows RT and can't be added to it. Please mark this reply as an answer if it answers your question.
Optimum problems in the last 24 hours
The following chart shows the number of reports that we have received about Optimum by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems:
- Internet
- Wi-fi
- TV
- Total Blackout
- Phone
Optimum Outage Map
The most recent outage reports and issues originated from Seaside Park, Brooklyn, New York City, Queens, Asbury Park, North Bergen, The Bronx, Wantagh, Glen Ridge, Jersey City, Washington, D.C., Cambridge, Berkeley Heights, Lavallette and Short Hills.
| Seaside Park | TV |
| Brooklyn | Internet |
| New York City | |
| Queens | Internet |
| Brooklyn | Internet |
| Asbury Park | TV |
Optimum Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Optimum Issues Reports
Latest outage, problems and issue reports in social media:- msmaddiesunshine (@msmaddiesunshi1) reported
@OptimumHelp I will know when they are back and running…when my tv starts working and my internet is back. What you could help me with is giving me any details on the current situation and how long it will take to fix
- dom… (@domfullyy) reported
@OptimumHelp @Bryan4Three George wit all due respect Yo internet is ******* awful. Fix it
- Bryan (@Bryan4Three) reported
.@OptimumHelp respectfully ya blowing my **** tonight. fix this ****** *** internet.
- Feliziano Flores (@FelizianoFlores) reported
@OptimumHelp I have had an account since July 1st and have been trying to get it fixed since July 2nd. I am cursed with an Altice One and can not shut off Smart Wifi, which kills all my smart devices. None of your support staff has been able to help me! I want my money back!
- Hal Louschik (@ringpopimprint) reported
@OptimumHelp Hello and good evening. Just hoping if you can tell me if there are any outages in Fairfield, CT? My kids are saying they have no service and have already tried resetting the system. Appreciate any help and info
- Liz ☘️ (@Ilovetoread09) reported
@OptimumHelp Is there an estimated time for fixing the fiber optic cable broken in the Port Washington, NY area? We have no internet, phone, or cable.
- Denisha (@ItzD) reported
@optimum @OptimumHelp Is there an outage in Baldwin,NY? My dad's internet has been out for 2 hrs...
- Devoe🏳️🌈 (@Devoe2000) reported
@optimum internet in NYC is by far the worst on the planet! Lose service 30+ times a day.. Time for a change to @verizonfios @Verizon
- Marta Alessandra (@madcaps) reported
@OptimumHelp @natenakao Could you do the same for me please, we are without service nearby.
- Spirits4U (@Mrplumber691) reported
@OptimumHelp ok I’ve tried three days customer support 20 minutes at a clip. I have a job and my girlfriend works from home. Our altice runs so slowly internet wise. I’m getting fed up with no response . Please contact me in the dm ASAP! Thanks.
- $H0OT 💕🦇✌🏽( limited ) (@femalesluvme) reported
@optimum @optimumhelp fix my internet yo i can’t go below 100 ping in fort and i usually play single digit ping
- Lindsay Mitchell (@lmitchell628) reported
Wasted the last two hours with @Verizon with no solution. The only thing that we found out was they can't find our 9/7 appointment even though we have a confirmation. Very displeased with them. Maybe we will have to look at @optimum maybe they will be better with customer service
- msmaddiesunshine (@msmaddiesunshi1) reported
@OptimumHelp service is out all over Long Island can you guys actually help
- Nisei Nate 仲尾ナサニエル憲 (@natenakao) reported
@OptimumHelp Is there a service outage in Cedar Grove, NJ?
- msmaddiesunshine (@msmaddiesunshi1) reported
@OptimumHelp what is going on with Long Island? We have no service
- Grant Lokken (@glokkenspx) reported
@OptimumHelp Hello I was on the line with someone figuring out why my 5G network isn’t connecting and the lady on the phone didn’t seem aware of problem and suddenly hung up. Can someone please contact via messaging here to assist?
- Misadventures of SuperNick™ (@HeySuperNick) reported from Valley Stream, New York
@OptimumHelp Tried to schedule a service call. Was told wait would be less than 5 min, I gave up after 20 min. My next attempt they said the wait would be 20 min, over 30 min later & still no help. Now I'm being told higher wait times than expected. Typical poor customer service.
- dummymath (@dummymath) reported
@OptimumHelp Service is down in Morris Co NJ. Morristown to be exact. Don’t want to chat or DM. Seems to be I am not the first to complain. Can Optimum post something? I don’t want to waste time on the phone with you, which I cannot even do since I have phone service with you.
- susie (@susieqbrooklyn) reported
@optimum kept charging me after service ended, called for refund, got refund “authorized,” got email confirmation — A MONTH LATER NO REFUND!! Call again, wait on hold for 15+ mins, get hung up on… oops it’s after 5pm billing department is closed. a HATE story. @OptimumHelp
- GJD (@GJD1017) reported
@OptimumHelp I cancelled my service before my installation date, who do I contact to have my first month's bill refunded? @optimum
- Hobbes (@nxtgen90) reported
@optimum this is a disgrace. I own a pharmacy and have been without internet and phone for 3 days. Your technicians have changed the time 7 times now. This is a medical emergency. I’ve called 7 times. This is a joke. I’m lost on what to do. Nobody is helping.
- Tom (@DrChaos) reported
@OptimumHelp what's the service status. Been out for 2
- Tom (@DrChaos) reported
@optimum what's the status of you service.
- COMPLEX (@ThatsComplex) reported
The WiFi in my crib has been TRASH wtf is going on @optimum ??????
- Nikita (@NikitaMarie__) reported
@OptimumHelp y’all why has my wifi been out for going on two and a half hrs now help me out
- Shawn Pedrick (@ShawnPedrick) reported
@SherryDarlingNJ @OptimumHelp It definitely does. Any time it happens to my mother I get a phone call complaining about she missed the end of a Dateline rerun thanks to an emergency alert test crashing the cable box!
- Fiver~451 (@JoyzeeDevil) reported
@SherryDarlingNJ @OptimumHelp So much can be wrong. Verify if it’s on multiple TVs, which channels, is your modem online?It could be frequency, ingress (signal bleeding into the lines) in which they may have trapped your line to prevent it from affecting your area. best bet to have a technician come out.
- Alfredo Negredo (@coskuntoprakk) reported
@OptimumHelp why do we always need to complain on public to get the service we actually promised? Until I tweet about your great customer service, nobody even bothered to respond properly.
- Disgruntled Optimum Customer (@nnthom) reported
@OptimumHelp I created this Twitter just to share the awful@service I have received from this company since moving to their service area. My internet has not been working as it should since January. I have called in January, April and now August. All your reps do is make excuses
- Sherry I'm Not a Cat Ross (@SherryDarlingNJ) reported
@Clutch_43 @OptimumHelp That is possible (although I never got an alert)
Optimum Most Common Errors
List of the most commonly reported error codes and fixes:- 0x00
- 102
- 110
- 19
- 23
- 400
- 4115
- 651
- 999
- a103
- b240
- br000
- br001
- c320
- ca007
- cma 001
- cuc
- d113
- h220
- ise 500
- ise 502
- ise 800
- m4230
- oms-033
- p-18
- s0a00
- t4220
- vid 139
- vid 206
- vid 218
- vid 40041
- vid 45256
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